Legal Document

Privacy Policy

At PickleGo Nepal, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines our practices.

Last Updated: July 2026

1. Information We Collect

When you use PickleGo Nepal to book courts, join events, or track your athletic performance, we collect specific types of information to provide you with the best possible service.

  • Personal Identification: Name, email address, phone number, and account credentials.
  • Athletic Profile: Skill level, match history, and preferred playing times to help match you with suitable partners.
  • Booking Data: Information related to court reservations, event registrations, and payment transactions (processed securely through third-party gateways).
  • Technical Data: Device information, IP address, and application usage statistics to improve our platform's performance.

2. How We Use Your Information

We leverage your data strictly to enhance your PickleGo Nepal experience and maintain the integrity of our platform. Our primary uses include:

Service Delivery

Facilitating court bookings, managing schedules, and processing payments efficiently.

Community Matching

Using skill levels and location data to suggest relevant matches and tournaments.

Platform Improvement

Analyzing usage trends to optimize the app's performance and design.

Communication

Sending critical updates, booking confirmations, and relevant athletic insights.

3. Data Security

Security is a core component of our infrastructure. We implement enterprise-grade security measures to protect your personal information against unauthorized access, alteration, or disclosure.

These measures include data encryption in transit and at rest, regular security audits, and strict access controls for our personnel. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Your Rights

You maintain full control over your personal data on the PickleGo Nepal platform. You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete data in your athletic profile.
  • Request the deletion of your account and associated personal data ("right to be forgotten").
  • Opt-out of marketing communications at any time.